The management concept is interpreted as “the purpose of engaging in business and the sense of mission of the operator” in the mind of Kosuke Matsushita. This concept brings the operation of this kind of behavior from a simple money-making activity to a whole new level, that is, to operate for an ideal belief. Matsushita said: “Various factors in business operations are very important, such as technical strength, sales ability, capital role and personnel.
But the most fundamental and most important thing is the correct management concept. “Only based on the management concept, can personnel, technology, and capital truly be effective.” On the other hand, when an enterprise has the correct business concept, it is easy to generate these people, technology, capital, etc. from it.
If you don’t fully understand the true meaning of business concepts, please look at the following example: a city has recently been built as a library, and all kinds of equipment are very modern. The spacious hall, comfortable chairs, and administrators sit in front of the electronic screen to manage the library. Compared with other jobs, the salary is high, the workload is small, and the environment is comfortable. There is nothing more nitpicking. The administrators who came here for a while did indeed be proud of this for a while, but it didn’t take long for their complaints to begin, and finally they began to ask for a weekend holiday, even though they knew it was the peak period for readers to borrow books…
In this example, the administrators hired are obviously not clear about their business philosophy. In fact, as a member of the library, they should have aimed at serving readers. Now, there is no so-called business philosophy in their minds, so they do not know why they work.
Sometimes some people think that the business concept is a very empty thing. In fact, the implementation of the business concept should be very specific in the action. When each employee is working, he should be very aware of their products. It is part of the total social product. When undertaking obligations for others in society, the concept of management will actually penetrate into their hearts.
The importance of business philosophy should be clearly understood. “Making money is the mission of an enterprise, and the purpose of businessmen is to make a profit.” But at the same time “taking the responsibility to contribute to society is the company’s first mission.” In this way, the operation of an enterprise should also include the responsibility of cultivating people who can return to it. When the workers of the pharmaceutical factory realize their social obligation to treat and save people, when the workers of the automobile factory realize that they are shouldering the important responsibility of the safety of others’ lives, when your employees realize the responsibility of their work to the country and society, they How come there is no sense of responsibility and pride? How could they not work harder?
Generally speaking, the more qualified the employees are, the deeper they understand the business philosophy of the company-of course in a business that is not very failing. Working hard for the company for a long time will make them gradually attracted to something other than salary. They know why they work and what their work means for the whole society. This is one of the advantages of old employees. On the contrary, new employees tend to be impetuous and anxious. They pay more attention to personal income, promotion status and some very “practical things”. When the work results cannot meet their personal desires, it is easy Make some extreme moves. Maybe you think they are superficial, but whoever has immature practices in his youth. Therefore, patiently and effectively guiding them to establish the correct business philosophy is the obligation of the enterprise for the society and the work that a supervisor must do.
One thing to note is that don’t over-formalize the corporate culture. Like some companies, in order to show their own spirit, it is not necessary for employees to do morning exercises at the gate every morning. The training of correct business concepts must come from the supervisor’s deep understanding of business concepts and corporate culture, not imitation. Helping employees to establish a good and healthy business concept can never be done overnight, which requires a long-term process. Among modern Chinese companies, some visionary managers have become increasingly aware of the importance of corporate culture. For example, Qingdao Haier and Sichuan Changhong have established a good corporate culture, and fully applied it to enterprise management and employees’ actual work, and finally achieved excellent results.
As a leader, your expectations have a very important impact on your employees’ motivation. Employees need to know what you are thinking in your head and what you expect from them.
Expectation does not simply refer to the completion of major work goals, it also has a lot to do with daily work. The responsible leader expects his employees to come to work on time, arrive at the meeting on time, arrive at the scheduled time, and not let others wait for long; expect their employees to answer phone calls, reply letters, and keep their promises; expect employees to be polite and courteous, And confirmed that they respect everyone; expect their employees to be courageous while expressing themselves, and be open and honest.
These expectations are actually common sense. In other words, there is no need to write them down and turn them into bureaucratic procedures, but everyone must clearly understand these expectations in their minds. If it is not clarified, the standards will be eroded and unorganized chaos will appear.
Expectations also include clear work goals and objectives. Every employee wants to know what the leaders expect from him. However, in this respect, only the description of the nature of the work has little effect. The most important expectation is to focus on what a person must accomplish in his job. A good leader expects his employees to decide for themselves the best way to accomplish this goal.
As a leader, if you fail to clarify your expectations or fail to agree with employees, it will produce a bad reaction. The employees will think you are weak, no idea, unsteady, confused and confused. On the contrary, if you clearly expect, you will increase your trust and be respected. This process can operate informally, but it must be established and consolidated through its own actions. At the beginning, you can assume a high standard. When employees do not meet this standard, your answer should be helpful and constructive. They will soon understand what you expect them to do.
We must understand the importance of clear expectations. Without clear expectations, employees will not understand the direction of their efforts at work, they will have no sense of certainty, and will become psychologically fragile and unable to withstand setbacks.
Employees have many expectations for leaders, and leaders also expect employees to do more work for themselves. In order to adapt to the environment and defeat the competition, you must get as much as possible from the employees. Because your customers will only ask you more and more, if you can’t satisfy them, they will look for other people who can satisfy them.
Your high expectations should involve all aspects of employees’ work. Their working hours should be at least as long as required; they should go all out during the working hours, or even do more; take more responsibilities and obligations when you are away, and work proactively.
In addition, you should expect them to be consistent in their words and deeds, be consistent in their appearances; have a solemn and polite attitude towards all people; put customer requirements first, be happy to serve customers and make them satisfied, and even serve customers as fun; save The company’s financial resources; when you make mistakes, correct you, and do your best to support your work.
These are all what you expect. But you must also understand what your employees want from you. Both leaders and employees hope to get something from each other.
Sometimes, your employees can not reach the level you expect, or you can not meet the expectations of employees, but it does not matter, in real life, we will not always succeed. If there is success, there will be failure. There is no guarantee that any sports champion will win every game. Even the best team will fail.
So, when you expect too much and get little, don’t complain, you should seize the opportunity to learn. Sometimes, failure will push them to a higher level and make them progress. The key is to accept the lesson of failure, not to deceive yourself into saying that you have succeeded.
Between you and your employees, the most important thing is to respond to your own demands before expecting the other party to make all efforts. When you push yourself to work in the established direction, you will find that the employees are following you.
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